Simple Tool To Get Clear on Your Message

As consultants, it’s easy to get caught in the curse of knowledge.

This can sometimes get in the way of a clear message.

Here’s a simple tool to help: it’s called the WHO framework. It can help you narrow down your message to your niche. It looks like this:

W: Who do you help with your service? Is it engineers, executives in healthcare, CFO, lawyers? The more specific you get, the better.

H: What “headache” do you help your customers overcome? That is, what do you alleviate, reduce, simplify or clarify? Too many marketers tell you to focus on pain or gain. A clearer approach is to address both with solution-oriented language.

O: What “obstacle” do you help overcome? What is the problem that you help your prospects with? This is an intentionally simple question that is often skipped because we assume – which is never good.

Here’s some examples:

Example 1:

W: Helping fractional CFOs in IT

H: find

O: their next placement 6 months in advance.

Example 2:

W: Empowering executive teams with clear M&A strategies to

H: reduce

O: execution risk and drive growth.

Example 3:

W: Enabling start ups with

H: breakthrough

O: go-to-market strategies to ensure a clear path to growth

Hopefully this gives you a few ideas to clarify your message.

1 Comment

  1. Theodore Olson

    Good stuff!