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Our
"73 client service tips for
I.T. professionals" booklet offers practical advice and tips on
consulting skills, client relationship techniques and other helpful ideas for
the I.T. professional.
The following tip is an excerpt from the booklet.
Tip #32 (Managing your scope of work)
When you're presented with a scope change attempt:
think - is it really scope change or just an
inconvenience? Can I justify my opposition if
I have to? What's the basis? A document?
Meeting notes? Or just an assumption on your
part?
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This and other tips like this are covered in our web
based Consulting Skills classes that will be conducted in November 2007.
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To see another tip (selected randomly), click:
or Click Refresh (Reload) on your toolbar or F5.
Can't wait to see them all? ... request a copy of the
booklet by mail.
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