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Our
"73 client service tips for
I.T. professionals" booklet offers practical advice and tips on
consulting skills, client relationship techniques and other helpful ideas for
the I.T. professional.
The following tip is an excerpt from the booklet.
Tip #27 (Managing your scope of work)
You cannot manage what you can't specify.
One key to managing scope is knowing what
your scope of work is. This is not an area to
go on gut feelings or assumptions. Look for
documented sources of scope definition: the
RFP, the contract, the project plan, your task
definition and so on. If you can't find it,
develop a draft on your own and get your
client's approval.
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This and other tips like this are covered in our web
based Consulting Skills classes that will be conducted in November 2007.
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To see another tip (selected randomly), click:
or Click Refresh (Reload) on your toolbar or F5.
Can't wait to see them all? ... request a copy of the
booklet by mail.
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