Is your staff as careful with their "clients" as they should be? Do your people need training in client service skills? Check our collection of services, and the Art and Science of Consulting workshops. If you think your team could benefit from any of those services, we'll be happy to do it for you.

Do you have outside consultants on your projects? Do some of them display a lack of client service savvy? Maybe you'll find an article or two you want to recommend to your staff. 

Find out where consultants are asking for help (forums). See if you can give them the "client" side of the issues.