|
|
The Art and Science of Consulting workshops:
Your choice:
A quick and powerful way to
increase I.T. project success
|
Developed
by I.T. consultant
Delivered
by veteran consultant / account manager / trainer |
Your
clients’ loyalty and the success of your projects are on the
line every day. Our Art and Science of
Consulting seminar offers you the tool to come out
ahead.
Client service lapses by less
experienced consultants are commonly the cause of significant grief and
frustration on the part of the consultants, profit erosion on the part
of their employers and loss of faith by their clients.
While these lapses are usually monitored and corrected by
project managers, they cannot be all corrected on time as project
managers cannot be everywhere.
Among
such client service lapses are project delays, uncompensated scope
expansions and many others with direct impact to your bottom line.
I.T. CONSULTING SKILLS: THE NEXT LEVEL
The
15 most common client service lapses
that cause significant grief and profit erosion and ways to protect
against them are described in our FREE checklist.
Request a copy by
contacting us
at (800) 823 8892 or e-mail us. |
In only two days, I.T.
consultants participating in the Art and Science of Consulting workshop can step up to the next
level by acquiring critical skills necessary to survive and thrive in
today's market:
A lively, interactive
session covering subjects such as:
-
Understanding clients’
perspective
-
Managing expectations
-
Dealing with
"difficult" clients
-
Leveraging the value
of "process"
in a results-oriented world
-
Making wise decisions
based on
technology and business savvy
-
Spotting scope change
attempts
and how to deal with them . . .
-
How to recognize it as
it happens
. . . the usual suspects.
-
Recognizing and
reporting value-added
follow-on work opportunities
Participants
at the Art and Science of Consulting
workshops will learn valuable tips and techniques, such as:
-
Making sustainable
commitments
-
Achieving progress in
line with the project’s overall needs
-
Identifying potential
delays and how to overcome them
-
Avoiding meeting
paralysis, conducting productive meetings
-
Ensuring buy-in
through knowledge transfer
-
Making estimates work
for you and not against you
-
Recognizing and
overcoming
enterprise inertia and other
forms of resistance
-
Ensuring acceptance of
work products
-
Issue escalation
techniques
-
Building relationships
with
clients
-
Avoiding
the ten phrases
certain to alienate clients
. . . and more.
Your choice:
From a valued client:
"A unique course that greatly increases the value we provide to our
clients and . . . to our employees."
Rodney Ray, Director of Training, Iconixx (see
actual letter)
|
For
more information or to request a FREE copy of our checklist of 15 common client service lapses and how you can avoid them, contact us
at (800) 823 8892 or e-mail today. |
|
Recent
feedback from
our workshops:
"A
unique course that greatly increases the value we provide to our clients
and . . . to our employees."
Rodney Ray, Director of
Training, Iconixx
(see
actual letter)
"Wonderful
primer
on important tools
you need to survive
and thrive in consulting"
S.L., consultant
"Excellent.
Prepares you to
handle unexpected situations.
M.Z., Sr.
Tech. Specialist
"Excellent
class
for anyone new to consulting. It will give you valuable "real
world" techniques.
M.M., Sr.
Interface Designer
Good fundamental
techniques. Good instructor and course topics."
X.C. Sr. Consultant
"Interesting,
well organized. Something for even seasoned consultants."
R.T, Supervising consultant
"Enjoyed
the role playing and class interaction."
T.M., consultant
|
